Interweaving her own experiences with harder research, Headlee teaches us how to better communicate. Of course, a lot of it comes down to listening. But there is a lot that has to do with empathy for... well, everyone. Or mostly everyone. She is a radio host and did interviews for a living so the audiobook is quite delightful to listen to. However, I think that much of this information could be gleaned from the TedTalk that Headlee based the book off of. If you want to get down to the nitty gritty, I suggest finding that. If you like your information a little more filled out, this is going to be the place to come to.
Three stars
This book came out September 19th, 2017
Borrowed this as an audiobook from Hoopla
Opinions are my own
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