Helping People Change by Melvin L. Smith, Ellen Van Oosten, Richard Boyatzis

This is an interesting look at how peole can coach others, leading with compassion. They use stories and reading guides to help people become the best coaches that they can be, whether in work or in the rest of their lives. 

There were a LOT of initialisms in this book and quite a few sound very similar if you are listening to the audiobook. Some parts were also repetitive. I couldn't tell if that was to cement learning or whether it was filler to bulk out the book. It was also a little overly optimistic. I don't mind that in a cozy mystery but I refer my nonfiction to be a bit more pragmatic.

Three stars

This book came out August 20, 2019

Borrowed as audiobook from Hoopla

Opinions are my own