This book hasn't aged particularly well (sexism and ageism are the basis of some of the examples) but some of the points are good ones. One takeaway I liked was asking anyone after a meeting, based on what you discussed, they will be implementing in the next thirty days. Many of the other thoughts
This would be a good book for a new manager in a corporate setting who needs some reminding that hard conversations are best done quickly and done well.
Three stars
This book came out in 2002
Hard copy I didn't keep
Opinions are my own