This book has the premise that coaching elevates teams more than managing does. They studied sales teams becuase they are easier to track immediate results. They also talk about the four growth rings: stagnation (low/no growth), chaos (performance low), order (predictibility), complexity (growth through discomfort).
They also talk about the tools needed for high performance growth: one-on-one meetings, team meetings, performance feedback, and career development plans. It's not only important to have these things but to do them on a particular cadence and in a particular style (in person, email, etc.) It IS important to be clear and specific, to structure the talk for feedback, and to ask what questions rather than why questions, and to pay attention to your tone.
It was an interesting book and fine enough to read, but I didn't really connect with the style.
Three stars
This book came out April 2, 2019
Borrowed as audiobook from Hoopla
Opinions are my own

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