I was hearing about this book on a number of different podcasts so I thought I'd pick it up. I love a good book on communication and was pleasantly surprised that this one, while still picking up threads that I've read in numerous other books, brought some new things to the conversation.
The thought is not only do we need to listen, but we need to understand. First, we need to understand what kind of conversation are we having? A tool teachers use is actually asking students if they want help, a hug, or to be heard (is this practical, emotional, or social). Knowing what you want the conversation to be is going to help you be more productive in reaching a conclusion.
We need to know where we ourselves are coming from but also where others are coming from. Duhigg uses gun control to show that we don't always know everything that we think we know.
Lastly, we need know ourselves. Our social identities are the ways that we frame ourselves and our own histories. They help us to relate to others but they can also serve as barriers to true connection.
There was a little too much going on in this book but I overall enjoyed this one.
Four stars
This book came out February 20, 2024
Borrowed as ebook from Libby
Opinions are my own